Om jobbet
Affärskonsult, IT
ProPharma Group Sweden AB
Stockholm
Villkor
Vanlig anställning
Tills vidare
Heltid
Beskrivning
Essential Functions:
· Carry out business analysis engagements with customers including, but not limited to, process mapping, data mapping, and return on investment assessments.
· Meet with customer domain experts to understand their specific workflow and business challenges and requirements.
· Document customer project information and workflows, using templates and tools such as process mapping applications.
· Provide relevant advice and recommendations to customers.
· Maintain current awareness of industry best practices in business consulting, process, technology, and standards.
· Maintain and develop a working knowledge of technologies required for the successful delivery of customer projects.
· Provide project leadership and responsibility for timely delivery of quality project deliverables.
· Responsible for ensuring the time spent on billable customer projects is accurate and updated at the end of each working week.
· Maintain and evolve customer relationships through professional engagement with customer contacts in person, remotely, and through written communication.
· Continually assess the project delivery to ensure it is successful not only in terms of a SOW, but in terms of meeting the customer expectations and business goals.
· Portray ProPharma in a positive light when interacting with customers and prospects.
· Contribute to ProPharma’s ability to secure new projects.
· Identify new ways in which we can add value to our customers.
· Review customer RFPs and contribute to responses.
· Represent ProPharma at Marketing events and advocate the use of our services through proactive discussions, presentations, and engagement with customers.
· Develop best practices and processes both internally and with partners. Adhere to these practices and strive to continually improve them.
· Contribute to the creation and development of ProPharma’s offerings, such as identifying new service propositions.
· Other duties as assigned.
Necessary Skills and Abilities:
· Ability to work at home and be familiar with a wide range of communication software.
· Maintain appropriate working conditions for a remote office location.
· Ability to manage multiple tasks simultaneously.
· Ability to collect, interpret, and analyze complex data.
· Understand and communicate with a diverse population.
· Sit or stand for extended periods of time, perform some repetitive motion activities.
· Proof of car insurance and a clean driver’s license may be required.
Educational Requirements:
· Minimum of a bachelor’s degree in the Life Sciences.
Experience Requirements:
· Pharmaceutical / Biopharmaceutical industry experience, with hands-on experience in a laboratory setting preferred.
· Working knowledge of lab systems (Electronic Laboratory Notebooks, LIMS, LES / MES systems, eQMS).
Knowledge of processes and practices associated with any of the following: data management, data governance, quality and validation, analytics.