Sök jobbet
https://www.workinternational.com/job/team-leader-geerman-greece/
Ansök senast: 2025-04-11
Om jobbet
Kundtjänstmedarbetare
Lansera AB
Villkor
Vanlig anställning
Tills vidare
Heltid
Beskrivning
In this role, you’ll lead a team of content moderators for a top Social Network platform, providing coaching, motivation, and guidance to help them excel. You’ll play a key role in developing your team’s skills and ensuring they succeed in a dynamic and rewarding environment.
Your key responsibilities:
Team Management: Supervise a team of content moderators, ensuring the review and moderation of user-generated content (text, images, videos) on the platform.
Performance Monitoring: Continuously monitor team performance against KPIs, addressing any shortfalls and ensuring targets are met.
Coaching & Development: Coach, motivate, and develop Advisors, providing continuous skill development and career growth opportunities.
Recognition & Motivation: Recognize and reward outstanding team performance, ensuring alignment with company values and mission.
Issue Resolution: Communicate client/campaign issues to the Operations Manager and take appropriate actions to improve client satisfaction.
Benefits for you:
Accommodation support: Help with the relocation process and free accommodation provided for the first month!
Competitive Wages: Enjoy very competitive pay and job stability.
Training: Fully paid training to set you up for success.
Healthcare: Access private healthcare for peace of mind.
Growth Opportunities: Continuous learning and career development.
Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.
Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.
The perfect candidate for us:
Proficient level in German (C2)
Good English (at least C1) both verbal and written
Excellent attention to detail and ability to identify subtle nuances in content that may violate policies.
High Level of Self-Motivation and Analytical Thinking
Above average target achievement in the most important project KPIs.
EU Citizenship or Valid Work Permit for Greece
Education: Preferably a College Degree and/or Related Work Experience
About our client:
With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale.